Privacy Policy

1. Collection of Personal Information

On this website, we may collect the following personal information when you contact us or use our services:

Name
Address
Contact information (phone number, email address)
Date of birth
Gender
Nationality
Medical history and current health conditions
Payment information

2. Purpose of Using Personal Information

The personal information collected will be used for the following purposes:

To provide and improve our medical appointment services
To process appointment bookings and communicate with users
To share necessary information with medical institutions for consultation purposes
To process payments
To respond to inquiries
To send notifications about service updates or changes
To analyze usage patterns and improve our website and services

3. Sharing of Personal Information with Third Parties

We will not provide your personal information to third parties except in the following cases:

When sharing information with medical institutions for the purpose of your consultation
When we have obtained your consent
When disclosure is required by law
When necessary to protect the life, body, or property of an individual and it is difficult to obtain your consent
When necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain your consent
When cooperating with a national government agency, local government, or their contractors in executing legally prescribed duties, and obtaining your consent might impede the execution of such duties

4. Protection of Personal Information

We implement appropriate security measures to prevent the loss, misuse, alteration, or leakage of personal information. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls for staff
Employee training on data protection

While we strive to protect your personal information, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. User Rights

You have the following rights regarding your personal information:

Right to access your personal information
Right to correct inaccurate information
Right to delete your information (subject to legal requirements)
Right to object to certain processing of your information
Right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance user experience and collect information about how the website is used. You can control cookie settings through your browser preferences.

We use cookies for the following purposes:

To maintain session information
To analyze website traffic and usage patterns
To remember your preferences
To improve our website and services

7. Special Considerations for Medical Information

Medical information is considered sensitive personal information and is subject to additional protections:

Medical information will only be shared with healthcare providers directly involved in your care
We implement enhanced security measures for medical data
Access to medical information is strictly limited to authorized personnel

8. International Data Transfers

If you are accessing our services from outside Japan, your information may be transferred to, stored, and processed in Japan where our servers are located. By using our services, you consent to the transfer of your information to Japan, which may have different data protection rules than those of your country.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@medirism.com

Last Updated: March 27, 2025